Something wrong in your room, suite, or hallway? Follow the links below to get connected with the proper departments for repairs:
Facilities problems
For 110th Street only: Please fill out a work order through the BuildingLink system (if you didn't receive information about it when you move in, please check in with your RA or the Residence Hall Coordinator). For emergencies only (burst pipes, etc), please go directly to the Front Desk.
Submit a Facilities Work Order Request (for an issue in your room/suite/floor)
- You'll need to log in with your Barnard account
- Columbia students living at Barnard who cannot access portal.ntbw.net should email the Facilities office at facilities@ntbw.net to submit their Work Order requests.
For emergencies (Mon-Fri 8am-5pm), please contact Facilities Services directly at 212-854-2041. After 5pm and on weekends, please contact Community Safety at 212-854-6666.
Internet problems
Please visit the Student Computing Services website for troubleshooting information and/or to report a problem or call Student Computing Services at 212-851-9100
Laundry problems
To report any broken machines, please check out the information on the Laundry webpage.